SHIPPING POLICY
SHIPPING POLICY
Thank you for shopping with VESSÁVE.
We are committed to delivering your order safely and keeping you informed throughout the shipping process.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment has been successfully received.
Please note that orders are not processed on weekends or public holidays.
Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
SHIPPING TIMES
United Kingdom
Estimated delivery time:
7–15 business days
Delivery times may vary depending on demand, seasonal periods, public holidays, customs procedures, and courier operations.
While most orders arrive within the estimated timeframe, occasional delays may occur due to factors outside our control.
ORDER TRACKING
Once your order has been dispatched, you will receive a tracking number via email.
You can use this tracking information to monitor the progress of your shipment.
Please allow a few days for tracking updates to become available after dispatch.
SHIPPING FEES
Shipping costs are displayed at checkout before payment is completed.
From time to time, VESSÁVE may offer free shipping promotions on selected orders.
DELAYS
Although we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur.
These delays can result from:
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High seasonal demand
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Public holidays
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Weather conditions
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Customs inspections
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Courier service disruptions
We appreciate your patience and understanding if such circumstances arise.
INCORRECT SHIPPING INFORMATION
If your order arrives damaged or appears to be lost in transit, please contact us immediately.
Our customer support team will review the situation and work with you toward an appropriate solution.
LOST OR DAMAGED PARCELS
If your order arrives damaged or appears to be lost in transit, please contact us immediately.
Our customer support team will review the situation and work with you toward an appropriate solution.